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Podiatry

Podiatrists are ‘university educated health care professionals, specialising in feet and lower limbs’.

Foot specialists, such as podiatrists, are necessary as the foot is a highly complex structure. Our feet consist of many small bones, joints, nerves, blood vessels, ligaments, muscles and tendons. Damage to any of these structures can develop problems which affect a patient’s overall health and well-being.
The feet can be the first area to show signs of other serious conditions, such as diabetes, arthritis, kidney or heart disease. If a podiatrist detects any unusual signs in the feet that may indicate other systemic conditions they can refer you to the appropriate health practitioners.

The most common reasons people see a podiatrist are:

Lower limb pain (generalised or specific in nature)
• Heel pain (heel spurs), arch pain, pain in the balls of the feet, bunion pain, aching feet and legs.
• Ankle, knee and hip pain, as foot pathology can affect the alignment and function of other joints in the body.

Orthotics
• Biomechanical and walking assessments, to see if there are any problems with the joints, muscles, tendons and ligaments of the lower limbs causing foot and leg pain (e.g. flat feet, rolling in or rolling out of the feet).
• 3D scanning and orthotics- customized inserts made from 3D scans of your feet. These customised orthotics are to be worn inside your shoes to correct any misalignments, reducing pain and increasing the function of the feet.

Diabetes foot assessments and associated complications
• Diabetes foot health checks (assessing the circulation and nerves in the feet). This is because people with diabetes have a higher risk of foot injuries, wounds, infections and amputations.

Routine nail and foot care
• Removal of corns, hard skin and cracked heels.
• Wart removal.
• Assessment, treatment and prevention of fungal nails.

Paediatric podiatry (children’s feet).
• Assessing age for stage milestones (e.g. sitting, crawling and walking).
• Assessment and treatment for abnormal walking or sitting patterns (e.g. in-toeing, out-toeing, tip-toe walking, knocked knees, bowed knees, “W” sitting).

Ingrown toenails (conservative management and surgery)
• Nail surgery – preformed in the rooms under a local anaesthetic.

 

 

Meet our Podiatry team

Bethany Moutray

(BAppSc, M.A.Pod.A.)

Further Qualifications;

  • Certified in Dry Needling
  • Certified in Shock Wave Therapy
  • Certified in Foot Manipulation and Mobilisation Techniques

Bethany completed her Bachelor of Applied Science and Master of Podiatric Practice degree at La Trobe University, Melbourne.

Bethany has been dancing from a young age and is trained in ballet, jazz, tap and contemporary dance styles. The importance of strong and healthy feet sparked interest in pursuing a career in Podiatry.

Bethany’s podiatric areas of interest include sports-related injuries, heel pain and routine nail & skin care. 

Bethany provides a range of treatments modalities at Well Heeled Podiatry to help resolve foot pain and ankle pain;

  • Foot Mobilisation and Manipulation Therapy
  • Shock Wave Therapy
  • Dry Needling
  • Tool-Assisted Massage and Trigger Point Therapy
  • Orthotic Recommendations
  • Pre-Point Assessments for dancers
  • Gait Analysis and Biomechanical Assessments
  • Exercise Programs
  • Footwear Recommendations
  • Nail surgery
  • Wart Removal
  • Nail bracing
  • Keryflex

Outside of podiatry Bethany is a dance teacher and has a cohesive understanding of lower limb anatomy and management skills to prevent injury. Her teaching background makes her an excellent communicator and educator.

Bethany is a warm and friendly practitioner who strives to treat a range of conditions, producing tailored management plan for each client’s needs.

When Bethany is not dancing or treating feet, she enjoys trying new restaurants and spending time with her adorable pet schnoodle, Pepper.

Recognised by AHPRA, and the Australian Podiatry Association.

 

 

Monique Milne

(B.Pod M.A.Pod.A.)

Further Qualifications;

  • Certified in Dry Needling
  • Certified in Shock Wave Therapy
  • Certified in Prolotherapy, Neural Therapy and Trigger Point Therapy
  • Certified in Foot Manipulation and Mobilisation Techniques

Monique offers a range of treatment modalities at Well Heeled Podiatry to help resolve your foot pain, ankle pain, heel pain, leg pain, back pain, or sporting injuries:

  • Foot Mobilisation and Manipulation Therapy
  • Shock Wave Therapy
  • Prolotherapy
  • Dry Needling
  • Nail bracing
  • Keryflex
  • Tool-Assisted Massage and Trigger Point Therapy
  • Orthotic Recommendations
  • Gait Analysis and Biomechanical Assessments
  • Exercise Programs
  • Footwear Recommendations

Monique uses foot mobilisation techniques (FMT) and shock wave therapy to provide foot pain relief to patients who have tried almost everything, including orthotics.

Experienced in public speaking and presenting podiatry educational material to other allied health disciplines, nursing, and medical staff. Monique has supervised and taught podiatry and third-year medical students during their final year of placement.

Her passions are helping others to feel the best version of themselves and treating musculoskeletal problems of the feet and lower limbs. She takes a holistic approach to lower limb complications to get the best treatment outcomes for her patients.

Monique enjoys mentoring her team, spending time with her family, busy toddler and cavoodle Frankie, and making time for the gym.

She is recognised by AHPRA & the Australian Podiatry Association, Australian Paediatric Podiatry, and Sports and Exercise Australia.

 

Caroline Phillips 

(B.Pod M.A.Pod.A.)

Further Qualifications;

  • Certified in Dry Needling
  • Certified in Shock Wave Therapy
  • Certified in Foot Manipulation and Mobilisation Techniques

Caroline offers a range of treatment modalities at Well Heeled Podiatry to help resolve your foot pain, ankle pain, heel pain, leg pain, back pain, or sporting injuries:

  • Foot Mobilisation and Manipulation Therapy
  • Shock Wave Therapy
  • Dry Needling
  • Nail bracing
  • Keryflex
  • Tool-Assisted Massage and Trigger Point Therapy
  • Orthotic Recommendations
  • Gait Analysis and Biomechanical Assessments
  • Exercise Programs
  • Footwear Recommendations

Caroline Phillips has over 20 years of experience in podiatry, having graduated from La Trobe University in 2006. She has a strong clinical focus on paediatric podiatry, musculoskeletal conditions, and orthotic therapy, and is currently completing her Specialist Accreditation in Paediatrics.

Caroline works extensively with children, providing detailed assessments and treatment for foot and gait development, growing pains, heel pain and walking difficulties. She also has broad experience treating adults with foot and lower limb pain, using evidence based approaches tailored to individual needs.

Her services include custom and semi-custom orthotics, shockwave therapy for heel pain and spurs, dry needling, and foot mobilisation techniques to improve movement and reduce pain. Caroline also provides nail bracing for ingrown toenails, minor nail and wart surgery and cracked heel treatments.

Caroline takes a proactive, holistic approach to foot health and is committed to helping patients of all ages move comfortably and confidently.

 

Available

Monday      8:30am – 6:00pm

Tuesday       8:30am – 6:00pm

Wednesday 9:30am – 5:30pm

Thursday     9:30am – 5:30pm

Friday          8:30am – 6:00pm

Saturday     9:00am – 1:00pm (every 2nd)

Pricing

Initial Consultation                    $140.00    (allow up to 40 minutes)

Comprehensive Consultation   $140.00    (allow up to 40 minutes- 2 + more concerns and/or haven’t been to the clinic for 18 months)

Return Consultation                  $110.00    (allow 20-30 minutes)

Medicare & Private Health rebates available with Hicaps

 

Using a Medicare GPCCMP for Podiatry or Diabetes Education

(GP Chronic Condition Management Plan)

From July 2025 Medicare has changed how these care plans work and your GP no longer has to allocate the exact number of visits to allied health practitioners. If your GP does not stipulate how many visits you are allocated we don’t know how many you need and how many have been used towards external allied health providers. This is going to impact our ability to claim for you. If there isn’t a number provided on your referral we will ask you how many visits you would like to allocate to your service. 

We will always try to claim for you however if we receive a decline from medicare you’ll need to:

  • Check your visit count in the MyGov App
  • Call Medicare directly on 132 011

Here’s what you need to know about using Medicare for your allied health visits:

  • Your GP creates your Care Plan, they can allocate up to 5 visits across various Allied Healthy Modalities.
  • Medicare tracks your visits, it is also up to you to track how many visits you’ve used and where.
  • Full payment is taken and we then process your Medicare claim for them to issue your rebate.

Out-of-pocket payments:

  • If Medicare doesn’t approve a visit, you’ll still be responsible for paying for your appointment on the day.

If your GPCCMP runs out you’ll still be able to continue seeing your practitioner as normal and pay for your appointments privately or with Private Health Insurance (for Podiatry only.)

Contact Me

Monique Milne, Bethany Moutray & Caroline Phillips

Contagious Enthusiasm Wellness Centre

362 Hampton Street Hampton Victoria 3188

03 9603 0334

Contact Me